Working Paper

“Store Closed”: How Consumers Respond to Retail Store Closures

Qiaoni Shi

University of Pittsburgh

J. Jeffrey Inman

University of Pittsburgh

Dinesh Gauri

University of Arkansas

Jul 31, 2023

Analyzes panel data on household shopping behavior (prices paid, deals applied, and the store at which each purchase was made) prior to and after multiple store closings by a mass merchandiser and a wholesale club chain to determine how consumers adapted and the impact on retailers’ sales.

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